PF EPF EPFO Customer Care Helpdesk Number
PF EPF EPFO Customer Care Helpdesk Number
| Org | EPFO (Employee Provident Fund Organization India) |
| Website | https://www.epfindia.gov.in/site_en/index.php |
Customer Care Number |
1800118005 (Click to call) |
| Timing | 7am to 9pm All days |
| Passbook | https://passbook.epfindia.gov.in/MemberPassBook/Login |
| Claim withdrawals | https://unifiedportal-mem.epfindia.gov.in/memberinterface/ |
| Customer Care Email id | employeefeedback@epfindia.gov.in |
| Check Balance by giving miss call | 01122901406 (Click to give miss call) |
| Complaint or grievance | https://epfigms.gov.in/Grievance/GrievanceMaster/C |
| EPFO Official Android App UMANG | https://play.google.com/store/apps/details?id=in.gov.umang.negd.g2c |
How to check PF / ePF Balance
Wondering how you can check your PF ePF balance, interest earned and contributions. It's simple, choose any of below 3 options to check your latest total PF ePF balance.
Option1: Give a miss call at 01122901406 from your registered mobile number. You will receive sms containing your balance in ePF.
Option2: Send SMS "EPFOHO UAN" to 7738299899 from your registered mobile number. You will receive an SMS having your latest PF balance and last contribution information.
Option3: Login to https://passbook.epfindia.gov.in/MemberPassBook/Login. Here you can see following about your PF ePF and Pension account,
- Your latest total PF ePF balance
- Total PF contribution from employer
- Total PF contribution from employee i.e. from you
- Total contribution in pension fund
- PF Interest added in each year
- PF contribution in each month from beginning till latest
- Any PF partial withdrawals done so far
Option4: Download UMANG App from google play store. In UMANG app, you can find PF section. You have to login once. Once you are logged in, you will see full passbook and all the details as listed in option2.
Question Answers
Q1: How to contact ePF (Employee Provident Fund) Customer Care Helpdesk Number
Ans: Just call at 1800118005 (preferably from registered mobile number) any day between 7am to 9pm.
Q2: How to Change | Update | Correct name in PF | ePF account online
Ans: Login to https://unifiedportal-mem.epfindia.gov.in/memberinterface/ and update personal information.
NOTE: Your PF must be linked to Adhaar and Adhaar must have correct detail that you want to update. System will verify details from Adhaar and update information in PF immediately if details given match with Adhaar details.
Q3: How to find UAN (Universal Account Number)
Ans: Go to below URL. Enter your registered mobile number and submit.
Q4: Difference between PF and ePF
Ans: There is no difference. PF means Provident Fund and ePF means Employee Provident Fund. PF scheme is applicable only to employees (all types of employees including government and private), it's not applicable to business people. Business people can opt for PPF (Public Provident Fund). SO whether you call it PF or ePF, it's essentially the same.
Q5: Difference between PF/ePF and PPF
Ans: PF/ePF scheme is only available to employees and not to business people. PPF is Public Provident Fund scheme and is available to any citizen of India.
Know more about PPF:
Q6: Difference between PF/ePF and VPF
Ans: ePF is the main account where employee and employer contribute 12% of basic salary of employee. If you want to contribute more than 12% of basic to ePF account then that is called VPF (Voluntary Provident Fund).
Know more about VPF:
Q7: How to check VPF balance
Ans: VPF contribution are credited into PF account, there is no separate account for VPF. PF passbook also lists VPF contribution added to employee contribution column.
Login to https://passbook.epfindia.gov.in/MemberPassBook/Login or UMANG app to see PF passbook which also contains VPF contributions.
Q8: Is PF/ePF and PPF are TAX Free
Ans: Yes, full withdrawal and partial withdrawals both follow under EEE scheme, which means you save TAX on deposited amount, no TAX on principal accumulated, no TAX on interest earned.
Q9: What is the rate of interest on PF/ePF
Ans: PF gives great returns which usually float above 8% annual. Interest rate on PF change every year, so there is no fixed interest rate, but usually it's way higher than other safe investments like Bank or Post office fixed deposits.
Know more about FD - Bank Fixed Deposits (Safe investment option - BUT! Checkout video),
Q10: How to apply for PF/ePF partial withdrawal online
Ans: Login to https://unifiedportal-mem.epfindia.gov.in/memberinterface/ and apply for withdrawal by choosing respective category. Amount will be credited into your registered bank account.
Q11: How to apply transfer of PF/ePF fund online
Ans: Login to https://unifiedportal-mem.epfindia.gov.in/memberinterface/ and apply for transfer. Application will go to your previous employers, once it's approved by them, amount will be credited into new PF account.
Q12: Max limit of VPF contribution
Ans: 88% of basic salary. 12% already goes into PF, so remaining 88% can be contributed into VPF.
Q13: Max limit of PPF contribution
Ans: 1.5 lakhs in an year. You can credit any amount (above 500 rupees) any number of time, but total contribution should be 1.5 lakhs or below.
Q14: What is pension fund and max contribution
Ans: It's a pension scheme, which means you get monthly income as pension post retirement (58 years age or above). Max contribution to pension is 1250 and max pension possible is 7500 per month. These figures (max pension contribution and max pension amount) is revised time to time. As of today, max numbers for pension contribution and pension are 1250 and 7500 per month.
Q15: ePF interest not credited, or when PF interest gets credited
Ans:
Ideally PF ePF interest should get credited by 31st March. PF department doesn't give any choice to it's customers to choose the interest duration as it's provided in banks (Monthly, Quarterly, Yearly). The interest is credited at once for whole year.
PF interest for a given year, say FY2020-2021 (which means PF contributions between April-2020 to March-2021), is credited in the following year FY2021-2022.
Main problem with PF interest credit is, there is no fixed time lines, and usually there is huge delay in interest credit. Ideally interest should get credited on 31st March (Last closing day of the year), but that never happens. Interest is usually credited by December in next financial year.
For FY2019-2020 (April-2019-March-2020), PF interest is not credited till December-2020, which means PF department has already delayed the interest credit by 9 months! This is the situation of government departments in India.
If you are worried that your PF interest for certain year not yet credited then you must keep patience till next year end, for example, for PF contributions and accumulated amount for FY April-2019 to FY March 2020, the interest will be credited before March-2021, yes it's 1 year delay! It might sound ridiculous to wait for an year to get interest (as if they do calculation with bare hand using pen and notebook without using calculator), but there is no other option are platform to raise voice - it's India where govt. departments are most unreachable and disconnected from public.
